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Product Manual for Swan Wand

Swan Wand

Safety & Care Instructions:

• If possible, avoid fully draining the battery. Charge often between uses to prolong battery life.
• Always unplug the unit from the power source before cleaning. Clean prior to and after every use.
• Only use the USB cord designed for this product.
• The product is safe to use in water. To avoid shock or injury, do not charge near or in water or any other wet environment.
• Unplug the Swan Wand when it has reached a full charge.
• Supervision is necessary when using this product around children or disabled persons.
• Do not let children operate this product as it may prove to be dangerous for them.
• Store in a cool dry place and do not expose to extreme heat.
• Should not be used over swollen, inflamed or broken areas of the skin.
• Should not be used on diagnosed, undiagnosed or unexplained body pain unless otherwise directed by a physician.
• Not intended for medical applications or any use that has an adverse effect on the body.
• Do not massage a single muscle for over 20 minutes at a time.
• Consult your physician if you are pregnant, have diabetes, a serious illness, or have any questions regarding the massager’s therapeutic use.
• Do not fall asleep while using this massager.
• Not to be used as a head massager. Please, use common sense when using this product.

First Use / Lock Feature / Charging:

This product will come from the factory locked. Make sure that it is unlocked before attempting to operate any vibrating features.

First Use - For your convenience, this product may come with a small charge straight from the box that will allow you to use it right away. For a full charge and to achieve the maximum usage time, it will need to be charged using the directions below.

Lock Feature - Lock and unlock by pressing down on both buttons at the same time for at least 5 seconds. Each motor will quickly vibrate to let you know the lock has been activated or deactivated.

Charging - Plug the USB cord into a USB wall adapter or USB plug on your computer. Carefully and firmly insert the other end into the charge port of the Swan Wand located near the middle of the massager, opposite the buttons. A steady light will appear to indicate the unit is charging. When complete, the light will go out. A full charge should take approximately 4 hours.

If the product will not be used for long periods of time, the battery should be recharged at least once every three months. If possible, avoid fully draining the battery. Charge often between uses to prolong battery life. Only charge with the USB cord provided. It will not operate while in charging mode.

Function and Incremental Speed Settings:

1. To use the vibration functions, quickly press either button. By continuing quick presses of a button, you will be able to cycle through all remaining functions.

2. To enter incremental speed mode, press and hold one of the buttons on either side to control that vibration. This allows you to set a steady vibration at any intensity you desire. Once you have reached the intensity’s top speed, the button’s LED will stop flashing. Quickly pressing a button while in incremental speed mode will reset it to the previously used function.

3. To immediately turn off any active vibration(s), simultaneously press both buttons at the same time.

Vibration Functions:

- Low
- Medium
- High
- Pulse
- Raise
- Wave
- Ripple


When using directly on the skin, we suggest you use a lubricant for the most pleasure. Always choose a water-based lubricant as other types may deteriorate the silicone finish. Do not use if the silicone appears broken or damaged.

Cleaning & Maintenance:

• Wash with a water-based toy cleaner or mild soap and water before and after each use
• Always unplug before cleaning and allow to completely dry before plugging in again
• Wipe the body of the product clean with a damp cloth and ensure product is completely dry before use
• Do not use any type of solvents such as alcohol or benzene, which may damage not only the finish, but the product itself
• To avoid shock, keep the USB cord free from tangling and inspect it for damage frequently


• When not in use, store this product in a cool, dry place away from children
• Keep your product in a dust free location and away from contact with any other silicone or similar material products
• When storing for long periods of time, make sure the travel lock is activated

Troubleshooting & FAQs:

When I press the button, it does not vibrate.

• Lock feature is activated. To unlock, press and hold both buttons for approximately 5 seconds until both lights appear and the product vibrates.
• Unit is not charged. Plug in for a minimum quick charge of approximately 30 minutes. A full charge requires approximately 4 hours.

When I press and hold the button, the speed does not change.

Once the light on the button stops flashing and becomes steady, you have reached the maximum speed.

I want to gradually increase speed as I go along, but the vibration changes instead.

You can increase speed by pressing and holding the button. If you do not press and hold long enough (more than two seconds), the vibration will simply switch to a different mode instead.

The vibrator goes on by itself.

Unit needs to be locked; otherwise it may accidentally activate.

The light on the button does not go on.

The vibrator is running low on charge or power. Charge it by inserting the pin end of the USB cord into the charge port on the product and the USB end into either a USB wall adapter or USB port on your computer.

I dropped the vibrator, is it broken?

Like all electronic devices, this is a delicate product that can be internally damaged. It is possible that your vibrator could be broken. To test it, lock and unlock the vibrator, plug the adaptor into the charge connection port, charge the device and check its performance.

My vibrator is taking longer than indicated to charge.

USB charging is very advanced and can act as a fast and convenient method to charge your Swan. In some rare cases, charging may take longer in certain power sources than others.

Please be advised that for maximum results, it is suggested to plug the USB charging cable into a USB 2.0 or higher wall adapter for your region. Charging in a computer USB adapter is still effective, but may require a longer period of time to achieve a full charge.


All SWAN products are tested for material and electrical safety and are RoHS Compliant and CE Certified.

Battery: Lithium 1400 mAh 3.7V
Run Time: Up to 8.5 hours (depending on speed and vibrations used)
Vibrating Frequency: 900-6000 RPM
Adapter: Input: AC 100-240V 50/60HZ Output: 5V\0.5A
Weight: 350g±5% (not including USB cord)
Composition: 100% high grade silicone, ABS, metal, electronic devices, latex free
Charging Time: Approximately 4 hours


All SWAN products offer a complimentary 1-year limited warranty for any defects in materials and workmanship from the date of original retail purchase. This is strictly limited to the repair or replacement of the purchased product and does not cover damage or tears and rips in the silicone caused by physical or natural destruction, misuse, or other external causes. Any attempt to disassemble the SWAN product will result in the withdrawal of warranty privileges. The customer is responsible for all shipping and handling costs along with proof of date of purchase (hold on to your receipt). SWAN must be notified about your return item before sending out the product. SWAN reserves the right to refuse and return damaged items that do not follow the above description after inspecting the returned item. All shipping, importing, and returning costs are non-refundable and will be charged to the customer. If SWAN decides to replace the component, the replacement will not extend the life of this warranty. SWAN will not accept any additional charges for work performed by the customer or a third party unless it is authorized by

All SWAN products are sold as novelty items only.


SWAN is proud to provide an extended 10-year guarantee to its very appreciated customers. Register at the SWAN website within one year of your original purchase and you will have a 10-year quality guarantee in addition to our 1-year warranty. The 10-year guarantee provides you with an unbelievable 50% off on your purchase of a new product of equal or lesser value. We are aware that products do not last forever, so we will do our best to ensure you love our products as well as our company. Special offer restricted to a one-time only basis. Therefore, the new discounted item will not include a warranty.

Register now @

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